Revestive atHOME PRIVACY NOTICE

This Privacy Notice explains what type of personal data we may collect from you and how we use it when you enrol in REVESTIVE® atHOME® (the “Program”).
The Program is a free service developed by Takeda and managed by Nexus Australasia Pty Ltd, trading as Zest Healthcare Communications (“Zest”). Nursing staff for the program will be provided by private nursing company ASCOTT Sales Integration Pty Ltd (“ASCOTT”), (“Providers” or “we” collectively). The Program aims to provide support for patients who have been prescribed REVESTIVE (teduglutide) for short bowel syndrome with intestinal failure (SBS-IF) and who are living in Australia. The Program offers nursing support, delivery of ancillaries, and an online portal and treatment progress diary to help your healthcare team monitor your parenteral support needs.

How your personal data is collected, used, and stored

We collect and use personal data about you as may be required for the purposes of the Program, and to respond to or fulfil your requests. The personal data we may collect includes, but is not limited to, your contact information, delivery address, treatment, and treatment schedule, and any other information relevant to your participation in the Program. The personal data may be provided by you, or collected from healthcare professionals involved in your treatment, including your treating doctor, nurses, pharmacists and dietitians. We may not be able to provide you services under the Program if your personal data is not collected.
Information about your participation in the Program and healthcare needs may be shared with others, such as the healthcare professionals involved in your treatment, or the partners we work with to provide you this Program and the services under it. We may also use or disclose your personal data as needed to comply with regulatory requirements. This includes reporting of safety information to relevant regulatory authorities and/or Takeda.
Information about you will only be shared with Takeda in de-identified, aggregated reports for the purpose of program administration, monitoring and health technology assessments. Otherwise, Takeda will generally not be provided access to your personal data, unless required by law, or if necessary to ensure the integrity and continued provision of the Program. Information on how Takeda processes personal data is available at www.takeda.com/privacy-notice.
We store your personal data in Australia. The sharing of personal data as described above may involve transfers to other countries. The data protection and privacy laws in such countries may provide a different level of protection. We will put in place appropriate safeguards to protect personal data in connection with such transfers. For more detailed information on how Zest uses, stores and discloses personal data, please refer to Zest’s Privacy Policy at www.zest.com.au/privacy-policy.

How long is my personal data retained?

Your personal data will be retained by Zest and ASCOTT for at least seven years, or as required by applicable law after you have ended your participation in the Program or after the Program has ended, whichever is shortest. After this period, your personal data will be securely deidentified and archived or destroyed.

Your rights regarding your personal data

You can request access to your personal data. You may correct errors or request that your personal data be erased or make a privacy complaint. Contact the Zest Privacy Officer via email at privacy@symbion.com.au, and the ASCOTT Privacy Officer via email at privacyofficer@iqvia.com who will respond to your request within the timeframes required by applicable laws and/or as soon as reasonable.